Refund Policy — Tasbihat

At Tasbihat, customer satisfaction is our priority.

Eligibility for Refunds

Customers may request a refund or replacement if:

• The product arrives damaged
• Wrong item is delivered
• Product is defective
• Order is lost during shipping

Refund Request Time

All refund or replacement requests must be submitted within 7 days of receiving the order.

Non-Refundable Situations

Refunds will not be issued if:

• The customer changes their mind after delivery
• The product has been used or damaged by the customer
• Incorrect shipping information was provided

Refund Process

Once the issue is verified:

• Refunds will be processed to the original payment method
• Processing time may take 5–10 business days depending on the payment provider

Cancellation Policy

Orders may only be canceled before shipment confirmation.

Contact for Refunds

Customers should contact Tasbihat support(tasbihatstoreofficial@gmail.com) with order details and proof of issue for faster resolution.